Digital accessibility and inclusive online learning internship: Sonja
Sonja’s internship experience and reflection on developing skills and contributing to inclusive online learning.
Sonja is currently studying for an MBChB Medicine. In this post, she shares her experience of completing an internship at the University of St Andrews.
In early 2025, I had the opportunity to work with the University’s Technology Enhanced Learning Division on an internship focused on digital accessibility and inclusive online learning. I chose this internship because I strongly believe that education should be for everyone, and that no student should be prevented from engaging fully due to barriers, whether related to disability, learning differences, or other challenges. I wanted to contribute to making online courses more inclusive, ensuring all students have an equal opportunity to engage and succeed.
Researching accessibility tools and standards
My work began with researching practical tools and accessibility standards to support inclusive online learning. This involved exploring a variety of approaches and technologies that could help make course content more usable for all students. For example, I learned how to use screen reader software to test course content, or how to check grayscale and contrast settings. These tools allowed me to understand how different students interact with online content and where adjustments could make a significant difference.
Reviewing and updating online courses for accessibility
Once I had a solid understanding of the tools and standards, I began reviewing and updating up to ten online short courses, moving them to a new, accessibility-friendly template. I approached this systematically: I created a checklist based on my research and reviewed each element of a course, including text, images, videos, and page layout. For example, I checked that headings were consistent, images had clear alt text, and videos included captions or transcripts with minimal spelling errors. Some issues could be addressed directly, while others, such as interactive language modules or coding exercises, highlighted challenges that we flagged for academics or the team to address in the future. I also documented patterns of accessibility issues across courses, which helped the team identify areas for long-term improvement. This approach not only guided my review but also produced a practical resource for the Technology Enhanced Learning Division to use in future course design.
Developing key transferable skills through collaboration
Throughout the internship, I developed a range of transferable skills. I gained experience in research, problem-solving, and attention to detail, and learned the importance of collaborating with a supportive team. They were all patient and encouraging, providing guidance as I navigated new tools and concepts. Their support helped me understand not just the technical aspects of accessibility, but also the processes behind course creation and delivery, how various themes and teams work together to ensure students have a smooth learning experience.
Reflection on learning, impact, and future aspirations
Reflecting on my internship, I feel more confident in my ability to support accessibility issues online and to consider the student perspective in digital learning environments. I have a deeper appreciation of the practical challenges and opportunities involved in inclusive education, and gained insight into how research, technology, and pedagogy intersect to make learning accessible to all. Overall, this internship reinforced my belief that inclusive education matters. It gave me the opportunity to contribute meaningfully to improving online learning at St Andrews, while also developing skills and knowledge that I will carry forward in my career. I am grateful to the Technology Enhanced Learning Division for their guidance and support throughout the internship, and I am excited to continue advocating for accessibility and inclusivity in education wherever I go.
Finding and exploring internship opportunities
For students interested in similar opportunities, I came across this internship through the University’s postgraduate newsletters and internal communications, which I regularly monitor. I also use the Careers Centre’s CareerConnect platform to explore events, vacancies, and initiatives such as Coffee Connect; this has helped me stay aware of opportunities more broadly.
We are delighted to share Sonja’s internship experience, demonstrating how students can gain valuable experience aligned with their interests and values. We encourage other students to take inspiration from this and to actively explore similar opportunities. The Careers Centre offers a wide range of online resources to support you at every stage, including career planning tools, internship and job platforms, employer insights, skills development resources, and tailored one-to one guidance. See our website for full details.